Data Access & Deletion

If you never signed in

There is nothing for us to access or delete: your artwork and settings exist only on your iPad. Deleting the app removes them (consider exporting favorites to Photos first).

Requesting a copy of your data

Email privacy@velaura.app from the address linked to your account with the subject “Data access request”. We will reply with the personal data associated with your account — your profile details and any published or synced artwork — in a portable format, normally within 30 days.

Deleting your account

Option 1 — in the app (fastest)

• Open Velaura and go to Settings → Account.
• Choose Delete account and confirm.

Option 2 — by email

• Write to privacy@velaura.app with the subject “Delete my account”, from the email address linked to your account.
• We will confirm and complete the deletion, normally within 30 days.

What deletion does

• Your cloud profile (display name, username, avatar) is removed.
• Artwork you published to the Showcase is unpublished and deleted.
• Synced artwork and account records are deleted from active systems.
• Reactions and comments you left are removed or disassociated.
• Artwork stored locally on your iPad is not touched — it stays on your device, and you can keep creating without an account.
• Residual copies in encrypted backups are purged on a rolling basis.

Active subscriptions are billed by Apple, so deleting your account does not cancel a subscription — manage that in your Apple ID settings (see Support for steps).

Verification

To protect your work, we act only on requests we can verify — usually by checking that the email matches the account, or by a confirmation from inside the app. We may ask a follow-up question if something doesn’t line up.

Contact

Privacy requests: privacy@velaura.app
Anything else: support@velaura.app